# AVK Group — Full Content AVK Group is a Barcelona-based, founder-led data and AI agency for teams of 8 to 100 people, founded by Aleksandr Kudriavtsev (ex-Badoo London, MY.GAMES, IZDAT). We build one panel that shows what your business loses inside (inefficiency, money and time lost at the seams between systems, manual reporting) and what it misses outside: a market radar of competitors, tenders and procurement, and the right people to reach. Works with clients worldwide. The first call is free; clients receive a written breakdown either way. > This is the complete content of https://www.avkgroup.org > Auto-generated from locale files. --- ## About **Aleksandr Kudriavtsev** — Founder · Performance Marketing → Head of Marketing → CMO → AI Tools 10 years in analytics and marketing. Badoo (London): performance marketing, predictive models, unit economics. MY.GAMES, Head of Marketing: BI dashboards, financial models, team management. IZDAT Venture Studio (Barcelona): CMO. My entire career I've been counting money in business: where clients come from, why they leave, where margin gets lost. Built dashboards, managed budgets, made data-driven decisions. This experience is not background. It is the foundation of what we do now. Since 2024 we focus on AI and process automation. AVK Group is a small team built around this practice. I lead every engagement personally, and bring in trusted specialists, engineers, integrators, and designers, when the project calls for it. You always know who's responsible. You always get senior attention. Location: Barcelona. Remote. Languages: EN. --- ## The Problem AVK Group is a founder-led data and AI agency for teams of 8 to 100 people. We build the panel on standard tools, so the code and the data stay yours, with no lock-in. The first call is free. ### Pain Points **1. "I work 14 hours a day because nothing moves without me"** You're simultaneously the top salesperson, CFO, HR, and firefighter. No time for strategy. Classic owner-led business that outgrew "I control everything" but hasn't built systems yet. 75% of companies say knowledge preservation is a priority, yet only 9% feel ready to address it (Deloitte Global Human Capital Trends). **2. "If my key person leaves, everything collapses"** One person knows the accounting system. Another is the only closer. A third holds all client logic in their head. An irreplaceable employee who, without meaning to, keeps the owner hostage. In Europe the problem gets worse: firing is expensive and slow, so dependency grows. Per Gallup, 48% of companies lose institutional knowledge with each departure. Replacement costs 50 to 200% of annual salary (SHRM, 2025). **3. "We have a CRM, but it's a mess"** Managers run deals however they want, half the fields are empty, the real funnel is a mystery. Marketing says '300 leads', sales says '200', database shows 150. Managers chat on personal WhatsApp, enter CRM data retroactively. Per Johnny Grow (2025), up to 55% of CRM implementations fail to meet objectives. 43% of users employ less than half the features. **4. "Hiring is expensive, firing is impossible"** Taxes add 30-50% to salary. A bad hire costs months. Firing under EU labor law is slow and hard. Real cost of an employee in Europe: +35 to 53% on top of salary in taxes and contributions (OECD, 2025: avg wedge 34.9%, Belgium 52.6%). Cost of a bad hire is up to 30% of annual salary (U.S. Dept of Labor). In Europe, with labor law protections, it can be much higher. **5. "No idea what's actually happening inside the business"** P&L once a month in Excel. Can't see what people are doing. No clarity on which projects are profitable. 90% of IT leaders report business challenges from data silos (MuleSoft, 2025). Decisions are based on fragments, not the full picture. You steer the business with no clear view of where it is going. --- ## Method **Step 1: Collect digital footprint** Everything that already exists: calls, chats, CRM, spreadsheets, financial data. We don't create new processes. We work with reality. **Step 2: Make processes visible** Where are the real handoffs, delays, duplications, critical dependencies on specific people. **Step 3: Count in money** We say it plainly: 'you're losing X euros per month here, and here's why.' When the problem is in money, decisions change. **Step 4: Enhance with AI tools** Not everywhere. Only where simple tools fall short: call analysis, connecting sources, natural language queries. **Step 5: Iterate** Observed → collected → improved → measured → next step. Each iteration gives a concrete, measurable result. --- ## Case Studies Names and details changed. Numbers reflect real magnitude. ### Service company, ~25 people — "CRM mess" Problem: Managers ran deals in WhatsApp, CRM was 30% filled. The real funnel was a mystery. Leads got lost between channels. Action: Set up call transcription that auto-filled the CRM and flagged forgotten clients. (Scope varied by engagement. Not every project covers all of this.) Results: Response time: 10h → 2h, Conversion: +4pp, Lost leads: ↓80%. ### Logistics company, ~40 people — "Everything in Sergey's head" Problem: One person knew all routing logic and pricing. Without him, orders took 3x longer. They couldn't fire him, and if he was sick the work stalled. Action: Extracted knowledge into a base via interviews and chat analysis → built AI assistant for managers → route utilization dashboard. Results: Processing time: ↓40%, Dependency on Sergey: ↓, Margin: +8%. ### Rental business, ~15 people — "Notebook, WhatsApp, and chaos" Problem: Fleet of 100+ vehicles, long-term rentals, repair workshop. Orders in a notebook, payments in the manager's head, repair status meant 'call the mechanic.' Who's paying, who owes, which bike is where: nobody knows. Action: Rebuilt the existing admin panel: fixed orders and contracts → added payment tracking with automatic reminders → built repair workshop with queue and parts inventory → fleet tracking → revenue and debtor dashboard. Results: Processing time: ↓70%, Payment visibility: 100%, Losses from 'forgotten' debtors: →0. ### IT project, ~10 people — "5 tools, zero visibility" Problem: Tasks in one place, code in another, meetings in a third, discussions in a fourth, metrics in a fifth. To understand project status you check 5 places. Nobody does, so risks are spotted late. Action: Built a system of AI agents: auto-collection from all sources → daily synthesis into a single report → risk and blocker alerts → communication via Telegram bot. Results: Time on status updates: ↓90%, Sources in one window: 5→1, Missed risks: →0. ### B2B service provider, ~30 people — "800 calls nobody listened to" Problem: Sales team makes hundreds of calls per week. Recordings are stored but never analyzed. Why clients churn after onboarding stays a mystery. Major deals stall for no apparent reason. Action: Ran 800+ recordings through AI analysis: classification by type → churn pattern detection → key account journey mapping → report with specific amounts at risk. Results: Found at risk: €1.3M, Post-sale retention: 50% → root cause found, Calls analyzed: 800+. ### Manufacturer, ~90 people — "Dealers, marketplaces, no single picture" Problem: A manufacturer selling through a dealer network and several marketplaces, with marketing mostly on social media. Sales data lived in many places, so true margin by product, dealer, and channel was never clear. Off-the-shelf analytics did not fit this mix. Action: Built a custom warehouse that pulls orders, dealers, marketplaces, and marketing into one model. Custom dashboards show margin by product, channel, and region, with drill-down that always adds up. Results: Margin visibility: product · channel · dealer, Manual reporting: days → automatic, Data sources: many → 1. ### Events company, ~20 people — "Tenders we kept finding too late" Problem: Public tenders and procurement worth bidding on were spread across many platforms. The team found them by hand, late, and missed deadlines. Most listings were noise, so the right ones were easy to overlook. Action: Built a monitor that scans procurement platforms, scores every listing against the business profile, and sends only the relevant ones to Telegram. Documents are pulled and read automatically, so nothing relevant slips by. Results: Platforms watched: 8 in one feed, Relevant tenders: found same day, Manual search: → 0. --- ## Market Radar (what you miss outside) The same panel looks outward. It watches your market and surfaces what is worth your time, so opportunities do not pass you by. - **Competitors and players: What they price and publish** We track competitor prices and what they post on their own public channels: new products, offers, announcements. You see the moves as they happen, not months later. - **Tenders and procurement: What you can win** We scan tender and procurement platforms, score each listing against your profile, and send only the relevant ones to your team. No more missed deadlines buried in the noise. - **People and channels: Who to know** We find the right people and channels in your niche and track them over time. Useful for partnerships, PR, and seeing who shapes your market. All of it lands on the same panel as your internal numbers. One place for how you are doing and what to do next. --- ## Live Demo We built a full working demo on a fictional company, so you can try the real thing before we build yours. - A real warehouse and dashboards, from ads and calls to production, logistics, and margin. - The market radar in action: competitor prices and live public tenders. - A portfolio view that rolls several companies into one screen. Connect your own AI: Inside the demo, you can connect your own Claude or ChatGPT and ask the warehouse questions in plain language. Demo: https://bi.vallterra.net Cerámica Vallterra is a fictional company. Its business and competitor data are generated for the demo; the public tenders it shows are real. --- ## Pricing | Tier | Price | Description | |------|-------|-------------| | Call | 1 hour, No charge · written breakdown | One hour with Alex, the founder. He asks questions, you tell him about your business. Honest answer: can we help or not. Within 48 hours you'll receive a written breakdown: what we discussed, what we noticed, what ideas came after. | | Diagnostic | €900 | A few days, one fixed price. We get on calls and look at what you already have: how many systems, how clean each one is, where money and time leak. You leave with a clear plan and a firm price for the build. A fast, honest read, not a heavy audit. | | Build | €3-12k | Scoped from the diagnostic, so the price fits your real number of sources and how messy they are. We build your warehouse and custom dashboards: your whole business in one clear panel, inside and out. You own all of it: the code, the data, the dashboards. Built on standard tools, so any developer can keep going. No lock-in. | Can stop here. You keep everything. --- ## About People We don't come in to say 'your employees are bad.' We come in to show that the system forces good people to work poorly. Extract informal expertise, the things people know but that are not documented anywhere Reduce dependency on specific people, which protects the business and still values them Find where the system prevents good people from working effectively When the system improves, the same people typically have less friction 42% of turnover is preventable (Gallup). The main loss is knowledge, not salary. Replacing an employee costs 50 to 200% of their annual salary (SHRM, 2025). The problem is often the lack of clear responsibilities, protocols, and tools rather than the people. When this is fixed, the same people typically have less friction. --- ## What This Is NOT | NOT | BUT | |-----|-----| | Not 'build your business turnkey without you' | Collaborative work, not outsourcing | | Not 'magical growth in a month' | Iterative process with measurable steps | | Not 'automate everything' | Only where there's measurable return | | Not 'AI theater for investors' | If AI isn't needed, we'll say so | | Not 'cut headcount' | System where people work more effectively | | Not rented software you are locked into | You own the product and your data, you do not rent them | --- ## Who This Is For **We can help if:** Team of 8 to 100 people. Data exists: CRM, spreadsheets, chats, call recordings. At least one repeatable process: sales, onboarding, reporting. Already spending money on a problem that isn't getting solved. You'll be in the room, not three layers of approval. **Probably won't work if:** Business of 1-3 people. Nothing is recorded: no calls, no chats, no numbers. Can't provide access to CRM, email, or call recordings. The problem is not processes. You need clients, capital, or a product. Can't dedicate 2-3 hours per week to participate. **Minimum viable digital footprint:** Where does work live? (CRM, chats, spreadsheets, email) Are calls recorded? Is there a spreadsheet/database with client statuses? Is there a financial data export? Are client conversations accessible? **What we need from you:** One responsible person, you or a delegate. Access to 2-3 data sources. 1-2 interviews with key people. Willingness to test hypotheses quickly. Readiness to face real numbers. 2-3 hours of your time per week. --- ## How The Call Works 1. You tell Alex about your business, as it is 2. He asks questions and listens 3. Together you look at where it hurts and what data exists 4. Honest answer: can we help or not 5. If yes, you discuss the first step 6. Within 48 hours, a written breakdown **What you get regardless:** An outside perspective. Alex may suggest something simpler than automation. A hypothesis on where to look for time and money leaks. Honest answer: is it even worth changing anything right now. --- ## Security & Data - **NDA:** Signed before work begins. All data is used only for the task. - **Minimal access:** Only what's needed. Where possible, we work with copies. - **GDPR:** 49% of European businesses avoid AI over data concerns (Eurostat, 2025). That's why GDPR compliance is foundational, not optional. DPA available if needed. - **Everything is yours:** All tools, dashboards, knowledge bases are your property. --- ## FAQ **Do I need to change my CRM/ERP?** No. We work with what you have. If it's Excel, we start with Excel. System replacement usually isn't needed at the start. **What if everything is a mess?** Chaos is a typical starting point. Call recordings, chats, and a client spreadsheet are enough. **What if calls aren't being recorded?** We can point you toward tools that take a day to set up. You enable them, we guide. Meanwhile, we start working with what you already have: chats, CRM, spreadsheets. **Does this replace employees?** No. The goal is to make your team more effective, not to replace them. The harder question, how your team finds out their calls are being transcribed without breaking trust, is yours to lead. Only the owner can credibly tell their team this; an outsider announcing it = trust catastrophe. Happy to talk through the pitfalls on the discovery call if it's relevant. **How much of my team's time does it take?** Minimal. One contact person, 2-3 hours per week. Plus 1-2 short interviews with key people. We handle the main work. **What do we keep afterwards?** Everything we build is yours: the code, the data, the dashboards, the process maps. We build on standard, widely used tools (React, Postgres, Python), so any developer can pick it up and keep going. It all runs in your own cloud or on your own servers, so your data stays under your control. If a feature uses an outside AI service, only the needed parts are sent. You own the product, you do not rent it. No vendor lock-in and no forced subscription. If you ever move on, you take all of it with you. **What if AI isn't needed after all?** Per BCG (2025), 60% of companies see minimal AI returns, usually because they deploy technology before fixing processes. Sometimes the right answer is to fix the process manually first. That's also a result. **Who actually does the work, Alex or a team?** AVK Group is a small founder-led team. Alex leads every engagement personally. He's your single point of contact and signs off on every deliverable. For specific work such as engineering, integrations, design, and security, we bring in trusted specialists from our network. You always get senior attention, and the responsibility is always with us. We need access to your data and people who know how the business actually works. It's a partnership, not outsourcing, and the load on your team stays minimal. **How do you handle confidential data?** NDA before starting, standard practice. Minimal required access. Where possible, we work with data exports/copies. Data can be anonymized. Everything created is your property. After completion, access is revoked. **Can we start with just one problem?** Yes, and that's usually what we do. In the first week we enter through a specific pain. One loop. One cycle. If results come, we expand. **Do you work with businesses outside Europe?** Main focus is Europe, with our team based in Barcelona. The method works for any service business with repeatable processes, and we work remotely across time zones. Reach out, let's discuss. **Does the system work while I sleep?** If we built one for you, yes. That's a fully-built engagement we scope from the diagnostic: agents run on your server, you get a morning report, anomaly flags, meeting transcripts, action items extracted. Not every project reaches this stage, so we scope it explicitly. --- ## ROI Every employee wasting 20% of their time loses 1 day per week. Multiply by your team. Here's what it costs. --- ## AI Positioning AI as copilot (human checks and guides): +40% quality, +25% speed, +12% more tasks. AI as autopilot (blind trust): minus 19pp accuracy. Dell'Acqua, McFowland, Mollick, Lakhani et al. · Only 17% of small EU firms use AI (Eurostat, 2025). The barrier is not cost. It is expertise. - **McKinsey (Jan 2025):** Employees are 3× more likely to use AI than leaders expect. AI's value comes from amplifying people, not replacing them. - **BCG (Sep 2025):** Only 5% of companies achieve AI value at scale. 60% see minimal results. The difference is in the implementation method. - **Deloitte (Jan 2026):** 66% report productivity gains, but only 20% see revenue growth. Success belongs to those investing in people, not just algorithms. - **McKinsey (Nov 2025):** Only 6% qualify as 'AI high performers.' They maintain human-in-the-loop and rigorous output validation. --- ## What Changed Excel, dashboards, SQL: this was always processable Before language models, impossible to process systematically - **Call analysis at scale.** Process 500 recordings and get: which objections aren't being handled, where managers lose clients, who actually sells. Previously this took an entire QA department. - **Natural language data queries.** 'How many clients did we lose?', 'What's the average deal size?' No SQL, no analyst. - **Knowledge extraction from people's heads.** Interview → transcription → structured knowledge base. What lived in one head is now available to a new hire in days. - **Cross-source discrepancy detection.** CRM says 'deal in progress', but the client emailed 'we decided not to continue' three weeks ago. Now it is caught automatically. - **Automatic documentation.** Meeting summary, task list from standup, client follow-up. Previously this took an hour after every meeting. Now it takes minutes. --- ## The Living System - 06:00 Morning check ran across 3 data sources, all normal - 07:30 Morning report generated → sent to Telegram - 09:15 Meeting 'Sales team standup' transcribed - 09:45 Extracted 4 action items → assigned owners - 14:00 Detected 12% conversion drop over 3 days - 14:02 Notification sent to sales lead - 18:00 Daily summary: 3 new leads, 1 closed deal, 2 overdue **When fully built, runs daily:** Daily check, Auto-report, Meeting summary **On demand:** AI Assistant, Knowledge base All infrastructure runs on your server. Typical cost: $2.50–3.50 per day / ~€75–105 per month Your own cloud or server, your data, your control. No software you are locked into and no forced subscriptions. The AI adoption gap between SMBs and large businesses is widening (OECD, 2025), and this system closes it. --- ## Contact - Website: https://www.avkgroup.org - Telegram: @Gonzalles2009 - Location: Barcelona, Spain - Timezone: CET (Central European Time) - Discovery call: free, 1 hour, with a written breakdown ---